Privacy policy
Last updated August 2026
When you place an order, we collect what you give us directly: your name, business name and type, contact details (email/phone), and a description of what you'd like automated — plus your choice of plan.
Your information is used only to build, deliver, and support the automation you ordered — nothing else. We don't use it for unrelated marketing, and we don't sell it or share it with third parties.
We never sell your data, and we never use it to train AI models. You can ask us to correct or delete it anytime.
Your data is kept in secure, encrypted systems used only for building your order (the tools your automation runs on, such as spreadsheets and messaging integrations you approve). Access is limited to what's needed to deliver your service.
Right to know. You can ask us at any time exactly what data we hold on you and your business, and how it's being used.
Right to correct. If any of your information is wrong or out of date, you can ask us to fix it.
Right to delete. You can ask to delete your data at any time. If you cancel or delete your agent/automation, that includes deleting the data tied to it — not just switching it off. Deletion requests are completed within 30 days.
Right to export. You can request a CSV export of all your orders at any time and open it in Excel or Google Sheets. Your data is always yours.
Payments are processed by secure, PCI-compliant payment providers. We never see or store your full card number ourselves.
While your agent is active (Rent) or during your support period (Buy), we keep the data needed to run it. If you cancel or your agent is deleted, we remove the associated data within 30 days. If you'd like it removed sooner, just ask.
If you're a California resident, you have the rights above under state law too, plus the right to non-discrimination for exercising them. We do not sell or share personal information as defined by the CCPA — there's nothing to opt out of, because we never do it in the first place.
If your automation texts or emails customers in Canada, Canada's Anti-Spam Law (CASL) applies to those messages — it's a law, not a one-time registration you complete and forget. Before any commercial message goes out, we help you capture and keep a timestamped record of consent, and every automated text includes a clear way to opt out (STOP, and ARRÊT for French-speaking recipients in Quebec).
We don't advertise "full Canada coverage" or any CASL certification — there isn't one to hold. Compliance depends heavily on how your own contact list was built and how consent was captured, and that responsibility is shared between you and us.
Our service is for business owners and is not directed at, or intended for use by, anyone under 18. We don't knowingly collect information from children.
Parts of your automation may use AI to draft replies or messages on your behalf. Where an automated assistant is talking with your customers, we build it to disclose that clearly, in line with U.S. rules on automated business communication. You review and approve how it behaves before it goes live.
If you have any questions about how your data is handled, reach out any time at [email protected].